We welcome your thoughts on product ideas and are always anxious to hear about your overall shopping experience with LAIKEYO. Please let us know!

LAIKEYO (www.laikeyo.com) offers "Home décor products that Inform, Enlighten, and Entertain". We present a vast selection of creative items that reflect the themes of Art, Decoration, and Convenience of use. These are quality items that invoke thought and discussion. Our selection inspires continued learning.

LAIKEYO is a privately held company and is located in both Round Rock, Texas and Guangdong, China.

Shopping at LAIKEYO is a convenient and enjoyable experience. We want to share our unique collection with you so that your choice will be one that can not be found elsewhere.

• Look for Exclusive! Items. These are items we've developed exclusively for our company.
• Visit the LAIKEYO Page of Enlightenment. LAIKEYO posts little-known information about product themes, product categories, or featured items on this page.

The LAIKEYO Guarantee:
Our goal is for you to be thrilled with your purchase. If your purchase does not meet your expectations we will promptly exchange it or send you a refund.

INVENTORY AVAILABILITY:

Although we do our best to communicate our inventory availability during your shopping experience, there may be some instances where, as the order is being processed, we may need to adjust the status of your order. In some cases, we may need to cancel items from your order if they are discontinued and we have none in stock to ship. We apologize for any inconvenience this practice may cause you. Please know we are constantly working to improve our website functionality. We thank you for your business.

STANDARD DELIVERY TO USA:

We use our partner express shipping service to ship most orders. Orders shipped from our warehouse can be delivered in 4-6 business days from the date of the order. Items personalized or shipped direct from our suppliers may require 4-6 weeks for delivery. Please refer to item description. Items ordered together are sometimes shipped separately. You will be notified if an item is temporarily out of stock. Credit card orders are charged only as each item is shipped. Please supply a street address for delivery. APO,FPO,DPO addresses allow 4 weeks for delivery. 

Please use this link for return

OUR GUARANTEE:

Our goal is for you to be thrilled with your purchase. If your purchase does not meet your expectations we will promptly exchange it or send you a refund.

 

RETURNS AND EXCHANGES:

• Upon receiving your order, please verify the contents immediately against the items marked as shipped on your receipt. If you did not receive the correct item(s), received damaged merchandise or have a question about the status of items being shipped separately, please contact us.
• Most items may be returned for exchange or refund at any time.
• Returns made for reasons other than damage, defect or our error must be returned postage prepaid. 

  

REFUND INSTRUCTIONS:

• Review our Return and Exchange information above.
• Follow the Return Instructions below.
• Allow 2-3 weeks for shipment and processing time.
• Refunds will be made in the same manner in which payment was received.
• Credit Card refunds will be issued within 3 business day of processing the return.
• Check/Money Order refunds will be issued within 10 business days of processing the return.

 

RETURNS INSTRUCTIONS:

• Fill out the returns form completely.
• Carefully repackage the merchandise and be certain to include the return form.
• If your package was damaged in transit, save the original packaging and contact our Customer Service Department immediately.
• RETURNING YOUR PACKAGE USING THE CARRIER OF YOUR CHOICE
If you live outside the contiguous 48 states, have an APO/FPO address or prefer to pay your own shipping, you can use this label and send your return package to the address below. We recommend you use a traceable form of delivery and insure your package for your protection. We cannot accept package shipped C.O.D.